We look forward to each Wholesale Partner (Resellers) success and are excited to collaborate with you and succeed together. Review the list of Program FAQs below. Please email us at Support@TruthenticsWholesale.com if you have any questions.
1. How does the Wholesale Partner Program work?
The first step is to email or call for a Wholesale Program Registration Form. After acceptance, our Truthentics™ Wholesale Partner Program permits you to purchase Truthentics Products at our wholesale prices and resell them to your patients, clients and customers at a higher retail price. It's that easy.
2. How do I qualify for the Wholesale Partner Program?
We are seeking Wholesale Partnerswho are passionate about health and may be Doctor's Offices, Gyms, Personal Training Studios, Fitness Boutiques, Health Food Stores, etc. Applicant must be over 18 years of age.
We look forward to working with reputable members of the community and operate their practices and businesses with integrity. We reserve the right to refuse membership or revoke membership if we find the Reseller's business practices are questionable or if Reseller does not comply with our MAP Policy.
3. How do I set up my wholesale account?
The first step is to email or call us for a Wholesale Program Registration Form. You'll then receive an email that includes our Wholesale Program Registration Form, a copy of our Suggested Retail Pricing Schedule, our MAP Policy, and our Wholesale Price List.
The next step is to return the completed Registration Form and a signed and dated copy of our MAP Policy Signature Page via mail or email. We accept photographed or scanned copies of these documents.
We'll review your submission within two business days and notify you of your acceptance via a Welcome Email. It's that easy. Now you're ready to place your first order. If you have a Truthentics Wholesale Representative, they will assist you in expediting this process.
4. What is the minimum order amount to qualify for wholesale pricing?
The minimum order to qualify for wholesale pricing is $400 (calculated at wholesale pricing rates).
5. Are there any Shipping & Handling Fees?
No, shipping & handling is always FREE.
6. Do I pay sales tax on my orders?
No, you do not pay us tax on wholesale orders. It is your responsibility to collect sales tax if your state requires you to do so.
7. How do I place my orders?
After your wholesale account is established. You may place your orders via phone or email using a purchase order.
8. How do I pay for my orders?
All orders whether made by phone or purcase order are paid via credit card when the order is placed. We accept Mastercard, VISA, and American Express. We do not offer other payment terms.
9. Can I advertise Truthentics Products on my website or on my social media channels such as Facebook or Twitter?
Yes. Our Wholesale Partners may promote Truthentics™Products on their website and social media pages. All advertised prices must be at or above MAP for all Products that a MAP price has been established.
10. Can I advertise Truthentics Products on other websites or through any online marketplaces or auction services?
No, Wholesale Partners (Resellers) of Truthentics™ Products are not permitted to sell or advertise on or through any online marketplace or auction services such as: eBay, Amazon Marketplace, Facebook Marketplace, or like websites.
11. What prices can I charge my patients or customers for Truthentics Products?
We provide Resellers with a recommended Retail Pricing Schedule for Truthentics Products, however, Resellers decide what to charge their patients or customers for each product in their practice or business. The MAP Policy applies only to advertised prices. The MAP Policy does not apply to the price at which Truthentics™ Products can be sold or offered for sale to consumers within the Resellers physical retail location.
12. What if I receive damaged product?
Truthentics™ has a60-day 100% Satisfaction Guarantee. So please inspect your shipments when then arrive to ensure nothing has been damaged during shipment.
13. Will you provide product information other than the Truthentics website?
Yes, when you become a Truthentics™ Wholesale Partner, you'll receive product information, links to our Blog posts, updates about new products, etc.
14. What's the difference between the Wholesale Partner and Affiliate Partner Programs?
Wholesale Partners are typically healthcare practitioners, fitness professionals, etc. who want to sell our Truthentics products in their business or office. They purchase products in bulk at wholesale prices and then resell the products to their patients or clients in their business.
Affiliate Partners advertise our Truthentics products online via their social media channels and provide a link to our website store. ALL orders must be placed through our Truthentics.com shopping cart. Affiliate Partners receive a commission on qualified sales of Truthentics products.
Be sure to whitelist our email to ensure you receive Truthentics™ communications from Support@TruthenticsWholesale.com.